Want to learn more?
Giving a family a fair chance to a healthy future has never been so easy and close. If you have any questions about the operation of the technology, the impact of the donations or other matters, we have answered the most frequently asked questions below. If your question is not listed here, please feel free to contact our team ...
Why are the giving amounts set at 10, 30 and 60 Euro?
The premium of a regular basic health insurance varies by salary (the less you earn the less you pay for cover), however for many, even the regular premium is unaffordable. For the “informal purchase of insurance” sector in Kenya, the annual premium is set at Ksh. 6000. Including registration and transaction costs, this translates to 60 Euro per year for a household including mother, father and dependent children. Supporters can choose to give the equivalent of 1 year (60 Euro), 6 months (30 Euro) or two months (10 Euro).
Can I choose the person I donate to?
No, the person is selected randomly from the eligible participants database of HealthConnect.
How many people will my donation help?
It covers a household of 4 persons on average
How do you find the families in question?
There are a number of participating clinics in informal settlements on the programme that are connected to the M-Tiba (mobile phone) platform. Participants are registered on M-Tiba, based on disposable income and invited to participate in the donor programme.
Is this a one off or recurring contribution?
It is a one-off contribution. Any future contribution you may wish to make will be at your discretion and initiated by you.
What happens to my contribution?
To activate the insurance of a beneficiary in Kenya from your mobile or computer and to pay the premium with your contribution, several steps are needed:
1. You transfer money to HealthConnect, for the benefit of the GivingtheFuture campaign.
2. As soon as the payment has been confirmed, HealthConnect will immediately digitally activate the insurance in Kenya.
3. HealthConnect collects all payments in the Netherlands.
4. In Kenya, HealthConnect (in collaboration with the PharmAccess Foundation) has an account to advance the premiums.
5. Once a month the annual premiums will be transferred from this Kenyan account to the insurer in Kenya for all people who have been supported in a month.
6. The collected payments in the Netherlands are sent to Kenya once a quarter to keep bank costs low.
7. The patient can receive care conformation / insurance certificate directly via the telephone.
8. The clinic is paid by the insurer.